Information We Collect

We collect various types of information to provide you with effective business forecasting services. The data we gather helps us understand your business needs and deliver personalized insights that can genuinely impact your planning decisions.

How We Use Your Information

Your information serves specific purposes that directly relate to providing quality business forecasting services. We don't use your data for unrelated marketing activities or sell it to third parties.

• Developing accurate business forecasts and financial projections tailored to your industry
• Communicating about your projects, sending reports, and providing ongoing support
• Improving our forecasting methodologies and service delivery
• Meeting legal obligations and maintaining accurate business records
• Protecting our systems from security threats and ensuring data integrity

Data Storage and Security

We implement comprehensive security measures to protect your information. Your data is stored on secure servers located in Australia, with encryption both in transit and at rest. Access is restricted to authorized personnel who require the information to perform their duties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Business forecasting data is typically retained for seven years to comply with Australian business record requirements, while marketing communications preferences are kept until you opt out.

When information is no longer needed, we securely delete or anonymize it according to our data destruction procedures. Some information may be retained longer if required by law or for legitimate business purposes such as resolving disputes.

Third-Party Sharing

We may share limited information with trusted service providers who assist us in delivering our services. This includes cloud storage providers, email service providers, and analytics tools. All third parties are bound by confidentiality agreements and are required to protect your information according to Australian privacy standards.

We do not sell, rent, or trade your personal information to other organizations for their marketing purposes. Information may be disclosed if required by law or court order, or to protect our legitimate business interests in cases of suspected fraud or security threats.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our cloud services may involve data processing in other countries with adequate privacy protections. When international transfers occur, we ensure appropriate safeguards are in place through contractual arrangements or adequacy decisions.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated to you via email or prominent website notices. The date at the top of this policy indicates when it was last updated.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made constitutes acceptance of the updated policy.